Case Studies
Operations, Industry & B2B Services

Operational Workforce Planning and Talent Calculator

Client: empresa global de infraestructura digital

Digitalization of a complex 3-week manual personnel estimation process into a real-time simulation and reporting tool for a global infrastructure leader.

Operational planning session supported by digital workforce and capacity analysis tools.
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Key Results

Real-time
Analysis speed
3 Weeks
Previous manual cycle

At a Glance

Client profile: Global digital infrastructure company.

Use Case

A global infrastructure leader needed to replace a 3-week manual personnel estimation process with real-time simulation and reporting. Enacment turned spreadsheet-heavy workforce planning into a tool that calculates staffing needs, roles, and operational scenarios from a shared model.

What Was Slowing the Operation Down

The process of estimating how many people were needed for a specific operation, and in which exact roles, relied on complex spreadsheets and dispersed expert knowledge. This workflow was slow, prone to version errors, and made it difficult to respond quickly to changes in project scope or tenders.

The manual method took approximately three weeks to consolidate a final recommendation. The rigidity of previous tools prevented quick comparisons between different operational scenarios.

What We Built

  • A custom web platform (Angular/NodeJS) was developed to act as an "intelligent talent calculator." The system allows users to input specific operational parameters and automatically returns the recommended number of personnel required, along with profile and role recommendations
  • It includes a dynamic scenarios module where leaders can adjust variables in real-time and visualize the immediate impact on structure and projected costs
  • The solution was built on a modern structure using Node.js and Angular, with Firebase for data management
  • Python-based calculation engines were implemented to process business rules and generate automatic reports that were previously drafted manually
  • Results

  • Real-time: Analysis speed
  • 3 Weeks: Previous manual cycle
  • The primary improvement was response speed: an analysis cycle that previously required three weeks is now completed in real-time
  • This allows the organization to be more agile in strategic decision-making and in the preparation of commercial proposals, ensuring that every operation has the necessary personnel to maintain profitability and service levels
  • Related Services

  • Custom software
  • Process automation
  • Project Scope

    The system was designed for exclusive internal use due to the nature of the cost logic and role structure. The tool's effectiveness depends on the periodic updating of base parameters by the organization's administrators.

    Why It Matters

    Workforce planning gains leverage when expert knowledge becomes reusable system logic. Enacment's custom software and process automation moved the organization from a previous 3-week manual cycle to real-time analysis speed.

    Technologies & Solutions

    Services Used

    Services

    Process Automation

    We build process automation for teams that have outgrown spreadsheets, inbox-driven coordination, and manual re-entry across systems. Enacment designs the workflow logic, integrations, controls, and exception paths required to make operations faster, more consistent, and easier to scale. When AI helps, it is used inside a bounded step such as document interpretation, classification, or intake, not as an uncontrolled replacement for the workflow itself.

    • Workflow automation for approvals, intake, reconciliations, routing, notifications, and follow-up steps
    • System integrations and API orchestration that eliminate copy-paste work across ERP, CRM, forms, and internal tools
    • Business rules, validations, and exception handling designed around real operating conditions
    Learn more
    Services

    Custom Operational Software

    We build custom software for companies that have outgrown spreadsheets, disconnected tools, and generic SaaS workflows. This is not software assembled around a template. It is the system of work itself: internal platforms, customer and partner portals, field applications, and back-office systems built around your operating rules, approvals, exceptions, integrations, and reporting needs.

    • Operational platforms designed around real workflows, approvals, and handoffs
    • Customer, vendor, and partner portals with role-based permissions and business rules
    • Data models and process logic built for your operation, not forced into generic SaaS constraints
    Learn more
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