Case Studies
Operations, Industry & B2B Services

Operational Workforce Planning and Talent Calculator

Client: empresa global de infraestructura digital

Digitalization of a complex 3-week manual personnel estimation process into a real-time simulation and reporting tool for a global infrastructure leader.

Operational planning session supported by digital workforce and capacity analysis tools.
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Key Results

Real-time
Analysis speed
3 Weeks
Previous manual cycle

At a Glance

Client profile: Global digital infrastructure company.

Use Case

A global infrastructure leader needed to replace a 3-week manual personnel estimation process with real-time simulation and reporting. Enacment turned spreadsheet-heavy workforce planning into a tool that calculates staffing needs, roles, and operational scenarios from a shared model.

What Was Slowing the Operation Down

The process of estimating how many people were needed for a specific operation, and in which exact roles, relied on complex spreadsheets and dispersed expert knowledge. This workflow was slow, prone to version errors, and made it difficult to respond quickly to changes in project scope or tenders.

The manual method took approximately three weeks to consolidate a final recommendation. The rigidity of previous tools prevented quick comparisons between different operational scenarios.

What We Built

  • A custom web platform (Angular/NodeJS) was developed to act as an "intelligent talent calculator." The system allows users to input specific operational parameters and automatically returns the recommended number of personnel required, along with profile and role recommendations
  • It includes a dynamic scenarios module where leaders can adjust variables in real-time and visualize the immediate impact on structure and projected costs
  • The solution was built on a modern structure using Node.js and Angular, with Firebase for data management
  • Python-based calculation engines were implemented to process business rules and generate automatic reports that were previously drafted manually
  • Results

  • Real-time: Analysis speed
  • 3 Weeks: Previous manual cycle
  • The primary improvement was response speed: an analysis cycle that previously required three weeks is now completed in real-time
  • This allows the organization to be more agile in strategic decision-making and in the preparation of commercial proposals, ensuring that every operation has the necessary personnel to maintain profitability and service levels
  • Related Services

  • Custom software
  • Process automation
  • Project Scope

    The system was designed for exclusive internal use due to the nature of the cost logic and role structure. The tool's effectiveness depends on the periodic updating of base parameters by the organization's administrators.

    Why It Matters

    Workforce planning gains leverage when expert knowledge becomes reusable system logic. Enacment's custom software and process automation moved the organization from a previous 3-week manual cycle to real-time analysis speed.

    Technologies & Solutions

    Services Used

    Services

    Process Automation

    We automate processes where work gets stuck in spreadsheets, email handoffs, manual approvals, duplicate data entry, repeated validations, and follow-up across departments or field teams. The goal is not to build a complete digital product, but to make existing workflows run with clear rules, visible exceptions, and reliable integrations so teams can handle more volume without increasing manual effort at the same rate.

    • Replacement of spreadsheets, emails, and manual handoffs with controlled workflows
    • Automation of approvals, validations, notifications, and repetitive tasks
    • Business rules, exceptions, and alerts for processes that do not always follow the ideal path
    Learn more
    Services

    Custom Software and Digital Products

    We design and build custom software for companies that need something more specific than generic SaaS or a point automation. That can mean an internal operating system to coordinate the business, or a complete digital product for customers, partners, or communities: apps, transactional platforms, marketplaces, B2B/B2C portals, education, health, talent, or content platforms, and enterprise suites with proprietary rules. The focus is a useful, maintainable technology foundation aligned with the product, the operation, and business growth.

    • Complete digital products: apps, platforms, marketplaces, communities, and transactional portals
    • Internal systems and enterprise suites designed around users, permissions, data, and business rules
    • B2B/B2C portals for customers, vendors, partners, or teams with distinct experiences and roles
    Learn more
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