Success Stories
Consumer & Commerce

B2B marketplace for marketing procurement

Client: Global consumer goods company

A private procurement marketplace that centralized bidding, supplier collaboration, and fulfillment tracking for marketing materials.

Warehouse staff managing inventory and procurement workflows with a tablet.
01

Key Results

3.6%
Direct spend savings
300
Integrated suppliers
LATAM
Regional rollout

Executive Summary

Enacment designed and developed a specialized B2B marketplace to centralize the procurement of marketing and point-of-purchase materials. The platform enabled authorized suppliers to participate in bids, track fulfillment, and work inside a unified procurement flow. The result was 3.6% direct savings and a regional rollout across Latin America.

Organization Type and Context

A global consumer goods company with complex operations and a large network of promotional material suppliers. The scale of the marketing function required tighter control over spending, compliance, and traceability across markets.

The Challenge

Marketing materials, merchandising, and display purchases were handled in a fragmented way. Internal teams struggled to compare supplier bids transparently, and integration with corporate purchasing processes was largely manual, reducing visibility into actual spend and savings opportunities.

Why the Previous Approach Fell Short

Generic tools did not offer the flexibility needed for specialized-material bidding or for coordinating hundreds of suppliers under one operating standard. That made end-to-end traceability difficult, from initial request to final delivery.

The Solution

We built a custom web platform that works as a private procurement marketplace. The system supports:

  • Bid management: Authorized suppliers receive requests and submit proposals directly in the portal.
  • Approval workflows: Internal teams evaluate and select options using predefined criteria.
  • Fulfillment tracking: Monitoring of production and delivery progress.
  • Requirement consolidation: Unifying POP material requests and special orders in one channel.
  • Systems and Integrations Involved

  • Private procurement portal: Central workspace for bidding, evaluation, and tracking.
  • Authorized supplier management: Standardizes collaboration with a broad third-party network.
  • Approval and fulfillment workflows: Provides visibility from request through delivery.
  • Connection to corporate purchasing processes: Preserves continuity with the client's global operating model.
  • Outcome and Impact

  • Cost savings: A cumulative 3.6% reduction in direct merchandising spend.
  • Operational efficiency: Integration of 300 suppliers into one workflow.
  • Regional scalability: The model expanded into LATAM markets.
  • Constraints or Caveats

    Access is restricted to certified suppliers and authorized internal personnel. Savings metrics represent documented averages from the regional operation.

    What This Case Proves

    This case shows Enacment's ability to build B2B ecosystems that solve large-scale procurement challenges, where transparency, third-party coordination, and spend efficiency are mission-critical.

    Technologies & Solutions

    Services Used

    Services

    Process Automation

    We build process automation for teams that have outgrown spreadsheets, inbox-driven coordination, and manual re-entry across systems. Enacment designs the workflow logic, integrations, controls, and exception paths required to make operations faster, more consistent, and easier to scale. When AI helps, it is used inside a bounded step such as document interpretation, classification, or intake, not as an uncontrolled replacement for the workflow itself.

    • Workflow automation for approvals, intake, reconciliations, routing, notifications, and follow-up steps
    • System integrations and API orchestration that eliminate copy-paste work across ERP, CRM, forms, and internal tools
    • Business rules, validations, and exception handling designed around real operating conditions
    Learn more
    Services

    Custom Operational Software

    We build custom software for companies that have outgrown spreadsheets, disconnected tools, and generic SaaS workflows. This is not software assembled around a template. It is the system of work itself: internal platforms, customer and partner portals, field applications, and back-office systems built around your operating rules, approvals, exceptions, integrations, and reporting needs.

    • Operational platforms designed around real workflows, approvals, and handoffs
    • Customer, vendor, and partner portals with role-based permissions and business rules
    • Data models and process logic built for your operation, not forced into generic SaaS constraints
    Learn more
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